About
With over 25 years of dedicated experience, we specialise in providing exceptional support services and consultancy to SME businesses across Windows, MacOs, and Linux platforms.
Our team of experts ensures seamless IT solutions tailored to your specific business needs.
Delivering cutting-edge technology solutions and unparalleled customer service is what sets us apart from the competition.
We prioritise transparency, efficiency, and client satisfaction, making us your go-to partner for all your computer service requirements.
What sets us apart is our commitment to customer satisfaction and our dedication to staying ahead of the curve in the ever-evolving tech landscape. Trust us to deliver reliable, affordable, and timely computer services that exceed your expectations.
Cyber Security
In an increasingly interconnected world, cyber threats pose significant risks to organisations of all sizes. At Alpha IT, we go beyond the basics to offer a comprehensive suite of cybersecurity services designed to keep your business safe in an ever-evolving threat landscape. Our approach begins with a thorough risk assessment to identify vulnerabilities in your IT infrastructure. We then develop customised solutions, including advanced firewalls, intrusion detection systems, and endpoint protection, to shield your business from ransomware, phishing, and other cyberattacks. For businesses handling sensitive data, we ensure compliance with standards like GDPR, PCI-DSS, and ISO 27001 through tailored policies and secure systems. We also provide 24/7 threat monitoring and real-time alerts, so you’re never caught off guard. Our incident response services enable swift action to mitigate damage in case of a breach, minimising downtime and financial losses. Recognising that human error is one of the biggest cybersecurity risks, we offer employee training programs to empower your staff to recognise and respond to threats. With Alpha IT, you don’t just get security—you gain confidence and peace of mind, knowing your business is protected against the unexpected.
Public Sector
The public sector operates under immense pressure to deliver reliable, secure, and accessible services while adhering to strict budget constraints and regulatory requirements. At Alpha IT, we specialise in IT solutions that help public sector organisations overcome these challenges. Our expertise lies in modernising legacy systems and implementing future-proof technologies that enhance operational efficiency without disrupting essential services. We offer secure cloud migration solutions, enabling public sector teams to access critical applications and data from anywhere while reducing operational costs. Our services extend to advanced cybersecurity measures to protect citizen data and ensure compliance with laws such as GDPR and the Public Services Network (PSN) standards. Additionally, we design intuitive digital platforms, such as citizen portals, that streamline service delivery and improve user experience. For agencies focusing on data-driven decision-making, we provide analytics tools that transform raw data into actionable insights. By working with Alpha IT, public sector organisations can enhance transparency, foster trust, and deliver better outcomes for the communities they serve.
SME (Small and Medium Enterprises)
SMEs are the backbone of the economy, but they often face unique challenges when it comes to managing technology. At Alpha IT, we empower SMEs to thrive by offering tailored IT solutions that drive growth, enhance efficiency, and reduce costs. Our managed IT services include proactive monitoring, regular maintenance, and 24/7 support to ensure your systems operate seamlessly. For businesses looking to improve collaboration and flexibility, we implement cloud-based solutions that enable secure remote access and real-time team communication. Understanding the increasing importance of cybersecurity, we provide robust protection measures, including firewalls, data encryption, and security awareness training, to safeguard your operations from potential threats. Additionally, we help SMEs implement productivity-enhancing tools, such as customer relationship management (CRM) platforms and inventory management systems, ensuring your business processes are streamlined and scalable. Our team works closely with you to develop an IT roadmap that aligns with your growth objectives, so your technology infrastructure evolves as your business does. By partnering with Alpha IT, SMEs can focus on their core business goals, knowing their IT needs are in expert hands.
Not-for-Profit
Not-for-profit organisations play a vital role in addressing society’s most pressing issues, but limited budgets and resources often present significant challenges. At Alpha IT, we are dedicated to empowering non-profits with IT solutions that maximise impact while minimising costs. Our team specialises in implementing cloud-based systems that improve collaboration among staff, volunteers, and donors, enabling seamless communication and efficient project execution. We offer customised donor management platforms that help organisations track contributions, engage supporters, and build lasting relationships. For non-profits working with sensitive beneficiary or donor data, we provide comprehensive cybersecurity solutions to ensure privacy and compliance with data protection regulations. Additionally, we guide organisations in accessing charity-specific technology discounts from providers like Microsoft, Google, and Adobe, helping you stretch every dollar further. To measure and amplify your impact, we provide tools for data analysis and reporting, ensuring transparency and accountability to stakeholders. By partnering with Alpha IT, non-profits can focus on driving social change and delivering meaningful results, while we handle the technology that supports their mission.
Services
We specialise in diagnosing and repairing desktop computers, ensuring they run smoothly and efficiently for your convenience.
We specialise in the protection of systems, networks, and data from digital attacks through various measures such as firewalls, intrusion detection systems, anti-virus programs, and encryption.
We efficiently remove viruses and malware from your computers, ensuring your devices stay protected and secure.
We provide reliable data recovery solutions to help you retrieve lost or corrupted files, minimising data loss and restoring your important information, along with comprehensive backup services to ensure the security and availability of your data.
Let us handle your network setup needs, ensuring seamless connectivity and optimal performance across all your devices.
Our professionals will install and configure software applications to enhance the functionality of your devices.
Upgrade your hardware with us to boost performance and keep up with the demanding requirements of modern technology.
For personalised IT consulting services, trust our team to provide expert advice and solutions tailored to your business needs, keeping your technology on track.
For break/fix services is a flexible approach where clients pay for support only when specific issues arise. Instead of committing to a fixed monthly or annual fee, customers are charged based on the actual time and resources required to resolve problems as they occur.
This service benefits clients by aligning costs with their actual usage and needs, avoiding upfront costs or ongoing fees when no support is needed. It's particularly useful for businesses with sporadic or unpredictable technical issues, providing a cost-effective solution for maintaining systems and addressing problems on an as-needed basis.
Comprehensive support encompasses a range of services designed to ensure smooth operation and security of IT systems. This includes both remote and on-site support, management of network infrastructure, cybersecurity measures, regular software updates, and maintenance for hardware.
Remote Support Only is a service where support is provided exclusively through remote channels, such as phone, chat, or remote desktop tools. It covers troubleshooting and assistance for software issues, basic network problems, and some limited hardware support.
This approach is cost-effective and convenient, allowing our support teams to resolve issues without needing to be physically present. However, it may be limited in addressing more complex hardware issues or problems that require hands-on intervention.
Provides a comprehensive suite of services designed to handle all aspects of your organisation’s IT needs. This service includes around-the-clock support, robust cybersecurity measures, complete network management, routine on-site visits, hardware procurement and maintenance, cloud services, and other essential IT functions. Outsourcing these responsibilities, businesses can focus on their core activities while ensuring their IT infrastructure is efficiently managed and protected.
Why work with us
Our team of expert technicians at Alpha IT are highly skilled and knowledgeable in all aspects of computer repair and maintenance. Rest assured, your device is in good hands with us.
Alpha IT takes pride in providing fast and efficient service to our clients. We understand the importance of your device in your daily life, so we strive to fix it promptly.
At Alpha IT, we believe in offering personalised solutions tailored to each customer's unique needs. We listen to your concerns and provide customised service to ensure your satisfaction.
Testimonials
We are extremely happy with the computer repair service provided by Alpha IT. They were quick, efficient, and fixed the issue in no time. Highly recommended!
― Emma S.
Alpha IT has been our go-to computer service in London for years. Their expertise is unmatched, and their staff is friendly and professional. We always trust them with our IT needs.
― John H.
I couldn't be more pleased with the exceptional support Alpha IT provided when I encountered a major computer problem. They went above and beyond to ensure everything was resolved promptly. Thank you!
― Sophie M.
Accreditations & Guarantees
Our 'Computer service' business holds industry accreditations and certifications ensuring top-quality service. We guarantee customer satisfaction and reliable solutions for all your tech needs.
Our team consists of certified technicians with expertise in various computer systems and software applications.
We have established partnerships with leading technology providers, enhancing our service quality and product offerings.
We provide a customer satisfaction guarantee, ensuring that we meet and exceed your expectations with every service we offer.
Contact
Let us help you with your IT needs. Contact us for a personalised quote today.